Privacy Policy

1. Information We Collect

When you visit purgatory.pretzinger.com or make a booking, we may collect:

• Personal Information: Name, email address, phone number, and mailing address when you make a reservation or contact us.
• Payment Information: Credit card or payment details processed securely through our third-party booking provider (Hospitable). We do not store payment card details on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URL.
• Cookies: We use cookies and similar technologies to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your vacation rental reservations
• Communicate with you about your booking, check-in/check-out details, and property information
• Send you relevant updates about the properties, local events, and special offers (only with your consent)
• Improve our website, services, and guest experience
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect information:

• Hospitable: Booking management and guest communication
• Airbnb & VRBO: Listing platforms where our properties are also available
• Vercel: Website hosting and analytics

Each of these services has their own privacy policies governing the use of your data. We encourage you to review them.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS technology.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are retained for a minimum of 3 years for tax and legal compliance.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Purgatory Vacation Rentals
Email: craig@pretzinger.com
Website: purgatory.pretzinger.com